Privacy Policy
Last updated: January 2026. This policy describes how we collect, use, and protect your information.
Privacy Policy
Bath Remodel Pro (“we,” “us,” or “our”) operates a free service that connects homeowners with local bathroom remodeling providers across the United States. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what choices you have. By using our website or submitting a quote request, you agree to the practices described here. We encourage you to read this policy in full and to review it periodically, as we may update it from time to time. The “Last updated” date at the top of this page indicates when the policy was last revised.
Information We Collect
We collect information that you provide directly to us when you request a quote, fill out a contact form, or otherwise communicate with us. This may include your name, phone number, email address, ZIP code or other location information, the type of service you are interested in (such as shower remodeling or bathtub refinishing), and any message or project description you choose to include. We need this information to connect you with local contractors and to allow them to contact you with estimates and project details. We may also collect information automatically when you visit our site, such as your IP address, browser type and version, device type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use cookies, web beacons, and similar technologies as described in our Cookie Policy below. This technical data helps us operate the site, understand how visitors use it, and improve our services.
How We Use It
We use the information you provide primarily to match you with local bathroom remodeling service providers. When you submit a quote request, we share relevant details—such as your name, phone number, email address, ZIP code, and project description—with independent contractors or trusted partners in your area so they can contact you with estimates and schedule work. We may also use your information to respond to your inquiries, send you service-related messages (including confirmations and follow-ups), improve our website and matching process, prevent fraud, and comply with applicable laws and legal obligations. We do not sell your personal information to third parties for their own marketing purposes. We may use aggregated or de-identified data for analytics, site improvement, and internal reporting. If we use your information for purposes beyond those described here, we will provide additional notice where required by law.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to remember your preferences, understand how the site is used, support security, and deliver a better experience. Cookies are small text files stored on your device when you visit a website. You can control cookies through your browser settings; however, disabling certain cookies may affect site functionality. For a detailed description of the types of cookies we use and how to manage them, see the Cookie Policy section and the Cookie Types table below.
Sharing of Information
We share your information with local contractors or service partners so they can provide quotes and perform the services you request. These providers are independent businesses and have their own privacy practices; we encourage you to review their policies when you engage with them. We may also share information with service providers who assist us with hosting, analytics, customer support, or other operational functions; these providers are contractually required to protect your information and use it only for the purposes we specify. We may disclose information when required by law, such as in response to a subpoena or court order, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or other violations.
Data Security
We take reasonable steps to protect your information using industry-standard measures, including encryption in transit (e.g., HTTPS) and access controls designed to limit who can access your data. Our team is trained on data handling and privacy practices. That said, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You provide information at your own risk. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the contact details below.
Your Choices and Rights
You can choose not to submit a quote request or contact form if you prefer not to share your information. If you have previously provided information, you may contact us to request access to, correction of, or deletion of the personal information we hold about you, subject to applicable law and our need to retain certain data for matching, legal, or operational purposes. You may opt out of marketing emails by using the unsubscribe link in our emails or by contacting us. You can disable or delete cookies via your browser settings; see the Cookie Policy for more detail. Depending on your location, you may have additional rights under local data protection laws; we will honor those rights where applicable.
Contact Us
For privacy-related questions, requests, or concerns, contact us at support@bathremodelexpert.com or (866) 823-0079. We will respond within a reasonable time. If you are not satisfied with our response, you may have the right to lodge a complaint with a supervisory authority in your jurisdiction.
Cookie Types
| Type | Description |
|---|---|
| Strictly Necessary | Required for the site to function (e.g., security, load balancing, remembering your cookie preferences). These cannot be disabled without affecting site operation. |
| Analytics | Help us understand how visitors use the site (e.g., pages viewed, time on site). Data is typically aggregated and used to improve the website. |
| Marketing | Used to deliver relevant ads or measure ad performance on our or third-party sites. You can opt out via our cookie banner or browser settings. |
Terms of Service & Cookie Policy
Additional legal documents are below. Expand each section to read.
1. Acceptance of Terms. By accessing or using the Bath Remodel Pro website and any related services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not use the site or submit any information through it. Your continued use of the site after we post changes to these Terms constitutes your acceptance of the revised terms. We reserve the right to modify, suspend, or discontinue the service or any part of it at any time, with or without notice.
2. Description of Service. Bath Remodel Pro is a free referral and matching service that connects homeowners with independent bathroom remodeling contractors and service providers across the United States. We do not perform remodeling work ourselves, do not employ the contractors listed or referred through our service, and do not guarantee any work performed by third parties. All contracts, agreements, and work are solely between you and the provider you choose. We act only as an intermediary to facilitate introductions. The availability of providers may vary by location, and we do not guarantee that we will be able to match every request with a local contractor.
3. User Responsibilities. You agree to provide accurate, current, and complete information when requesting a quote or otherwise using the service. You are solely responsible for verifying that any contractor you hire is properly licensed, bonded, and insured as required by your state or locality. You use the service and any linked third-party sites at your own risk. You agree not to use the site for any unlawful purpose or in any way that could damage, disable, or impair the site or interfere with any other party’s use of the site. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your use of the service.
4. Disclaimer of Warranties. The service and the site are provided “as is” and “as available” without warranties of any kind, either express or implied. To the fullest extent permitted by law, Bath Remodel Pro disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the quality, timeliness, or legality of any services provided by third-party contractors. Any reliance you place on the service or on information provided through the site is at your own risk.
5. Limitation of Liability. To the fullest extent permitted by applicable law, Bath Remodel Pro and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the service, your dealings with any contractor, or any work performed by a third party, including but not limited to loss of profits, data, or goodwill. Our total aggregate liability to you for any claims arising from or related to these Terms or the service shall not exceed the amount you have paid to us, if any, in the twelve months preceding the claim, or one hundred United States dollars, whichever is greater. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
6. Indemnification. You agree to indemnify, defend, and hold harmless Bath Remodel Pro and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the service, your violation of these Terms, your violation of any third-party right, or any dispute between you and a contractor or other third party. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
7. Changes to the Terms. We may update these Terms of Service at any time. We will indicate the date of the last update at the top of this section or on the relevant page. Your continued use of the site after we post changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically. If you do not agree to the updated Terms, you must stop using the site.
8. Governing Law and Disputes. These Terms are governed by the laws of the United States and the state in which Bath Remodel Pro operates, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the service shall be resolved exclusively in the state or federal courts located in that state, and you consent to the personal jurisdiction of such courts. You waive any right to a jury trial and any right to participate in a class action to the extent permitted by law.
9. Contact. For questions about these Terms of Service, contact us at support@bathremodelexpert.com or (866) 823-0079. We will respond to reasonable inquiries in a timely manner.
What are cookies? Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences (such as language or region), to keep you logged in where applicable, and to understand how visitors use the site. Cookies can be “first-party” (set by us) or “third-party” (set by another domain, such as an analytics or advertising partner). They may also be “session” cookies (deleted when you close your browser) or “persistent” cookies (which remain for a set period or until you delete them). Similar technologies include web beacons, pixels, and local storage; when we refer to “cookies” in this policy, we may include these where relevant.
How we use cookies. We use cookies and similar technologies to operate the site, improve performance, remember your settings (including your cookie consent preferences), analyze traffic and usage patterns, and support security. For example, we may use cookies to remember that you have accepted our cookie banner so that we do not show it again on your next visit. We may work with third-party analytics or advertising partners that set their own cookies when you use our site; those partners have their own privacy and cookie policies. The data collected through cookies may be combined with other information we hold about you in accordance with our Privacy Policy.
Types of cookies we use. Strictly necessary cookies are required for the site to function; they enable basic features such as page navigation, form submission, and security. Without these cookies, the site cannot operate properly. Analytics cookies help us understand how visitors interact with the site—for example, which pages are viewed most often and how users move through the site. This information is typically aggregated and used to improve the website. Marketing or targeting cookies may be used to deliver relevant advertisements or to measure the effectiveness of advertising campaigns on our or third-party sites. You can opt out of non-essential cookies via our cookie banner (when you first visit or through your preferences) or through your browser settings. For a summary of cookie types, see the Cookie Types table above.
Your choices and browser settings. You can block or delete cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or set preferences for certain websites. Please note that blocking all cookies may affect site functionality and your experience; for example, you may need to re-enter information or the cookie consent banner may appear again. You may also use our cookie consent tool when you first visit the site or by clearing your cookies and revisiting, to accept all cookies, accept only essential cookies, or customize your preferences where we offer that option. If you have previously accepted cookies and wish to change your preference, you can clear your browser cookies for our site and revisit to see the cookie banner again.
Updates to this Cookie Policy. We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top of the Privacy Policy page applies to this Cookie Policy as well. We encourage you to review this section periodically. Your continued use of the site after we post changes indicates your acceptance of the updated Cookie Policy. If you do not agree, you should stop using the site or adjust your cookie settings as described above.
Contact. For cookie-related questions or to exercise your preferences, contact us at support@bathremodelexpert.com or (866) 823-0079. We will respond within a reasonable time.